Insurance cash flows mechanisms are overly complicated. This reduces available liquidity, increases risk to investment income in volatile markets, reduces underwriting margins and degrades customer service. As the industry tackles Covid-19, successful companies will move to digital financial operations. Adjoint Treasury is being used by leading insurers in P&C, specialty and life & pensions to kickstart this transformation.
I was recently speaking to a CFO of a fairly large company about how he was managing in these turbulent times, and he simplified his approach to me by borrowing from what airline pilots are taught: Aviate, Navigate, Communicate. This made me reflect on what questions CFOs and Treasurers need to be asking themselves and what tools will be needed to get them through these times and beyond, which is aligned with the cash war room concept in this article.